Refund Policy

Click here to see the 2021/22 Pass Assurance Program for next season's Season Passes.

2020/21 Cannon Season Pass Refund Policy
Effective December 5, 2020 - End of 20-21 Season

Cannon Mountain will only consider credits or refunds for illness or injury or life-altering events that prevent you from skiing, with medical documentation - on a case by case basis. A pro-rated refund may be requested for illness or injury, but is subject to final approval and a $50 processing fee per transaction. As we enter each quarter of the season, a 25% reduction applies toward the pro-rated credit or refund.

2020/21 Added assurance for COVID-19 Health Crisis
If the season is interrupted or ended due to a public health crisis, a pro-rated credit (with no fees) will be applied toward a 2021-2022 season pass purchase.

2020/21 Tickets, Lessons and Rentals Online Purchase Refund Policy
Refunds (fees may apply) for lift tickets, lessons or rentals can be requested up to 48 hours in advance of the effective date of the product, but refunds are not guaranteed. No refunds will be issued within 48 hours of the effective date of the lift ticket, lesson or rental. This also applies to any discounted products or promotional items. Refund fees may also apply for refunds or cancellations on discounted products, promotional items or reservations. We do not issue refunds due to weather.

Refunds must be requested by emailing: cannonrefunds@dncr.nh.gov